Course E: Intercultural management competence for project success | IPMA: International Project Management Association

How to handle diverse teams in joint
global business and development projects

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Course vision
The new discipline of Intercultural Project Management meets today’s urgent need for knowledge and experience when working with culturally diverse teams in joint global business and development projects. This training is a competence asset that increases managers’ effectiveness at any step of project management, independently of their international experience or seniority level, and leads to improved performance and achievement in all management activities, with a clear and direct impact on P&L results.

Research studies show that managerial methods and behaviours are strongly influenced by each manager’s national and cultural background. But there is not sufficient awareness about either the possible negative impact of neglecting this issue or, conversely, exploiting the waiting opportunities for substantial improvement of project management processes and project success by applying intercultural methods of management.

The course will coach and guide participants to recognize, detect, understand and manage different Corporate and National Cultural differences to maximise business related activities within projects.

Participants will forecast positive and/or negative impact on P&L related to all activities which are affected and impacted by cultural differences during management of their project and along the project life cycle. The practical approach of the course is complemented by presentations and discussion of a number of real-life cases experienced by the trainers.

Training methods
The course will illustrate interrelated moments of both rational and emotional learning experiences that span the areas of:

lectures and presentations of both theoretical and field research,
real-life case analyses,
game-play learning to experience individual reactions to intercultural business situations. The trainers’ direct management experience assures that all situations will be covered to a highly applicable and practical level.

Training objectives
This course is designed to:

Analyse how to leverage cultural differences into support of project profitability.
Experience the applicability of intercultural knowledge for use in a variety of different contexts.
Recognize and manage cultural impact and size its rebound on P&L.
Develop the capacity for interpreting business cases through the added value lenses of cultural diversity.
Use culture values to determine links between managerial practices and National, Professional and Corporate Cultures.

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